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R30549

Customer Relations Specialist

13 Centennial Rd, Kitchener, ON N2B 3E9, Canada

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13 Centennial Rd, Kitchener, Ontario N2B 3E9

Job Description

TruGreen Canada

As a TruGreen Employee, you'll enjoy:

·   $18.90 PER HOUR (guaranteed hourly rate plus bonus)

·   Work from your home

·    When working from home:

  • Use of personal secure cell phone or land line required

  • Use of personal laptop or desktop with monitor required

  • Must have high-speed internet access (min. of 25 MPHS)

This position could also be working from our office, or a form of hybrid.

·   Best training program in the industry – fully paid

·   Medical and Dental Benefits

·   Group RRSP with company matching

·   Top performers have the ability to advance their careers

·   Full time available – days/evenings/weekends

·   WEEKLY PAYROLL

Position Overview

Receives calls to resolve basic and routine customer concerns in a timely and professional manner. Acts as a liaison between the branch and the customer in order to achieve the highest level of customer satisfaction. Hourly rate plus eligible for Bonus & Incentives.

Responsibilities

• Answers inbound customer service calls with a warm and courteous greeting.

• Resolves customer service concerns to determine root cause of the concern.

• Regularly seeks assistance to handle calls requiring extensive problem solving.

• Updates and maintains customer database with accurate customer information and timely data entry.

• Provides resolution and timely follow-up with the customers.

Come Grow with US! Excellent salary plus bonus and benefits plan!

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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California Consumer Privacy Act

When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references.

Disability Accommodations

Trugreen is committed to having our online application process accessible by all, including those individuals with a disability where appropriate, by offering an alternative way to apply for job openings. This alternative method is only available for those who cannot otherwise complete the online application due to a disability or need for accommodation. Trugreen provides reasonable accommodation to applicants under the guidance of the Americans with Disabilities act (ADA), Section 503 of the Rehabilitation Act of 1973, the Vietnam-Era Veterans’ Readjustment Assistance Act of 1974 and certain state and/or local laws.
If you are in need of assistance due to a disability, please contact Trugreen recruiting at:
Email: TGRecruiting@trugreenmail.com
Please do not use this alternative method for general inquiries, status on application or other non access questions as you will not receive a response.